Delivery Policy
At Clip on Sunglasses, we aim to deliver your order quickly, reliably, and with full transparency from checkout to delivery. We understand that when you order eyewear, you want it fast, protected, and exactly as expected — so we’ve built our delivery process around clarity and consistency.
Processing Times
All orders are processed within 1–2 working days after payment is confirmed. Orders placed after 2pm or on weekends/UK bank holidays will be processed the next working day.
During peak periods (sales, promotions, or seasonal demand), processing may take slightly longer, but we always work to dispatch as quickly as possible.
UK Delivery
We currently offer standard UK delivery on all orders:
- Estimated delivery time: 2–5 working days after dispatch
- Shipping method: Royal Mail or trusted courier partners
- Cost: Calculated at checkout or shown as free when promotions apply
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
International Delivery
We also ship internationally to selected countries.
- Estimated delivery time: 5–12 working days (varies by destination)
- Customs & import duties: May apply depending on your country and are the responsibility of the customer
- Tracking: Provided where available depending on courier service
Delivery Issues
We take full responsibility for ensuring your order is dispatched correctly and securely. However, once an order has been handed to the courier, delivery times are outside of our direct control.
If your parcel is delayed, lost, or marked as delivered but not received, contact us immediately and we will investigate and resolve the issue with the courier.
Incorrect Address
Please ensure your delivery address is entered correctly at checkout. We cannot be held responsible for delays or lost parcels due to incorrect or incomplete address details provided by the customer.
If you notice an error, contact us immediately after ordering and we will do our best to correct it before dispatch.
Our Commitment
We don’t just sell eyewear — we make sure it arrives ready to use, properly packaged, and delivered with care. Every order matters, and we treat it that way.
If something goes wrong, we fix it.